Refund Policy

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This Refund Policy explains how refunds, cancellations, and subscription payments are handled for StartupGrantsIndia, operated by Nexora Technology.

1. Subscription Payments

StartupGrantsIndia provides subscription-based access to premium platform features including personalized funding matches, trackers, alerts, application tools, and subscriber-only resources.

By purchasing a subscription, you agree to the pricing, billing frequency, and payment terms displayed at the time of checkout.

2. Refund Eligibility

All subscription payments made to StartupGrantsIndia are non-refundable.

We do not provide refunds, partial refunds, credits, or exchanges for:

  • Unused subscription periods
  • Change of mind
  • Failure to use the platform
  • Downgrades during an active billing cycle
  • Missed cancellation before renewal

3. Exceptional Refund Requests

In rare situations involving duplicate charges, technical billing errors, or unauthorized transactions, users may contact us for review.

Approved refunds, if any, will be processed back to the original payment method within 5–7 business days.

Refund decisions are made at our sole discretion after reviewing the transaction and account activity.

4. Subscription Cancellation

Users may cancel their subscription at any time.

Cancellation prevents future billing but does not automatically generate refunds for previously charged subscription periods.

Access to paid features will continue until the end of the active billing cycle unless access is suspended or terminated under our Terms of Service.

5. Payment Providers

Payments may be processed through third-party payment gateways and providers. We do not directly store complete card details, UPI PINs, or banking credentials.

Payment providers may apply their own terms, processing timelines, and security measures.

6. Business Information

  • Legal Name: Nexora Technology
  • Trade Name: Startup Grants India
  • Business Address:
    Sector-67, M3M Merlin
    Bhondsi, Gurugram
    Haryana, India - 122102
  • Email: team@startupgrantsindia.com
  • Website: https://www.startupgrantsindia.com

7. Contact Us

For billing questions, refund requests, or payment-related support, contact:

team@startupgrantsindia.com