End-to-end import and export customs clearance through licensed Customs House Agents
Here is the full customs clearance & cha services process, end to end — every step and who handles what. Knowing the sequence up front helps you keep documents ready and avoid the back-and-forth that delays most filings.
Pre-Shipment Document Review
Before the cargo arrives or departs, submit all commercial documents to the CHA for review. The CHA verifies tariff classification, valuation methodology, applicable duty rates, and any licence or permit requirements specific to the commodity and country of origin or destination.
Filing of Bill of Entry or Shipping Bill
For imports, the CHA files a bill of entry on ICEGATE after the Import General Manifest is filed by the carrier. For exports, the shipping bill is filed before cargo presentation at the port. Both filings include HSN classification, transaction value, IEC, GST details, and applicable licence references.
Duty Assessment and Payment
The system or the assessing officer determines the assessed value and applicable duty. The importer pays the duty through the ICEGATE payment gateway. For goods under EPCG, Advance Authorisation, or other schemes, the relevant licence is debited against the consignment and duty exemption is applied.
Examination Coordination
If the consignment is assigned to the yellow or red channel, the CHA coordinates with the examining officer, arranges for the cargo to be made available for examination at the designated shed, and ensures that any queries raised during examination are resolved with supporting documents.
Out of Charge or Let Export Order
For imports, the assessing officer issues an Out of Charge order upon satisfaction of all requirements, authorising release of the cargo to the importer. For exports, a Let Export Order is issued, permitting the cargo to be loaded on the vessel or aircraft.
Post-Clearance Documentation and Compliance
After clearance, the CHA provides the finalised bill of entry or shipping bill to the client for records. For imports under schemes, endorsements are updated. For exports, the shipping bill copy is provided to the bank for EDPMS tagging and to the GST department for refund processing.
Customs Clearance & CHA Services is processed through the official government portal. You can file directly there, or have our experts manage the entire submission and follow-up for you.
Official government portalOur experts will review your case and respond within 1 business day.
Valid for: Per shipment engagement
Handled by verified compliance experts. 100% online process.
Related Services
Other Import & Export services
Import Export Code (IEC) Registration
Mandatory 10-digit DGFT code for all cross-border trade transactions
APEDA RCMC Registration (Fees & Process)
Mandatory certification for exporters of scheduled agricultural products
Spices Board RCMC Registration
Mandatory RCMC for exporters of notified spices under the Spices Board Act 1986
FIEO Membership & RCMC
Registration with the Federation of Indian Export Organisations for export benefits and market access
AD Code Registration (Bank Authorised Dealer)
Mandatory bank code registration for customs clearance and export proceeds repatriation
Customs Clearance & CHA Services
Free quote · Reply in 1 business day